Returns & Exchanges

At Hoselink, we want you to be completely satisfied with your watering and garden solutions, which is why we offer a 30-day money-back guarantee on all our products. If your item isn't the perfect fit for your home, we make the return process simple and transparent.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Pack Your Items

Carefully place the product back into its original packaging, ensuring all connectors, accessories, and manuals are included to qualify for a full refund.

3

Affix Shipping Label

Download and print your prepaid shipping label from the portal, then securely attach it to the outside of your parcel.

4

Drop Off and Refund

Drop your package at any authorized shipping location; once we receive and inspect the items, your refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing